Effective Date: 1st November 2024

At “medicine to me” ("we," "our," or "us"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and make purchases through our eCommerce website [insert website URL] (the "Site"). By using our Site, you agree to the practices described in this policy. Please read it carefully to understand how we handle your personal information.

  1. Information We Collect

We collect two types of information:

  • Personal Information: This includes details such as your name, email address, phone number, shipping and billing addresses, payment information (credit card details), and any other information you provide when creating an account, placing an order, or subscribing to our newsletters.
  • Non-Personal Information: This includes data automatically collected when you visit our Site, such as your IP address, browser type, device information, and browsing patterns. We use this information for analytical purposes to improve the user experience and functionality of the Site.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: We use your personal information to process your orders, complete your transactions, and deliver products to you.
  • Customer Support: We may use your information to respond to inquiries, provide assistance, and resolve issues related to your purchases or account.
  • Marketing and Communications: If you have subscribed to our newsletter or marketing emails, we may use your email address to send you promotional offers, updates, and other relevant content. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
  • Improving the Site: Non-personal information is used to analyze how users interact with our Site, helping us improve the design and functionality.
  • Compliance and Legal Obligations: We may use and disclose your information to comply with legal obligations, resolve disputes, enforce our agreements, or protect our rights.
  1. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure socket layer (SSL) technology, to protect your personal data during transmission. Additionally, access to your personal information is limited to authorized personnel who are bound by confidentiality agreements. While we strive to protect your information, no online data transmission or storage system can be guaranteed 100% secure.

  1. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in the operation of our business, such as payment processors, shipping companies, and email service providers. These third parties are obligated to protect your information and use it solely for the purpose of providing services to us. We may also disclose your information if required by law, such as in response to a court order or to prevent fraud.

  1. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your user experience, analyze trends, and gather demographic information. Cookies are small files stored on your device that help us remember your preferences and personalize your browsing experience. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of the Site.

  1. Your Rights and Choices

You have the right to access, correct, or delete your personal information. If you would like to update or delete your account information, you can do so by logging into your account or contacting our customer support team. You may also opt out of receiving marketing communications by following the unsubscribe instructions in any email you receive from us.

  1. Third-Party Links

Our Site may contain links to third-party websites, products, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Medicine To Me
Email: contact@medicinetome.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy.