Effective Date: 1st November 2024
At medicine to me, we prioritize providing high-quality products and excellent customer service. However, please be advised that we do not offer refunds on any products sold through our website. All sales are final.
- No Refunds on Purchased Products
Once a product is purchased, we are unable to offer any refunds, exchanges, or returns, unless required by applicable law. We encourage customers to carefully review their orders before completing the purchase to ensure they are satisfied with the selected items.
- Defective or Damaged Products
In the event that you receive a defective or damaged or expired product, please contact our customer service team within 5 days of receiving the item. We may offer a replacement or issue a store credit for defective products, depending on the nature of the issue. Refunds will not be issued under any circumstances, but we will work with you to resolve the issue in a satisfactory manner.
- Order Cancellation
Once an order has been placed, we are unable to cancel or modify the order. Please review your order carefully before completing the purchase.
- Exchanges
We do not offer product exchanges. If you wish to exchange an item, you would need to place a new order for the replacement item at your own cost.
- Contact Us
If you have any questions or concerns regarding your order or this refund policy, please feel free to contact our customer service team at: Email: contact@medicinetome.com
By placing an order with us, you acknowledge and agree to the terms outlined in this Refund Policy.